Terms of service

Last updated: 23 October 2026

1. Who these terms are between

These terms are an agreement between you and Shanghai Huwan Information Technology Co., Ltd. (“HUWAN”, “we”, “us”), a company registered in the People's Republic of China. They govern your use of the H Studio desktop application, our website, and any credits you purchase (together, the “Service”).

By installing, activating or using the Service, you agree to these terms. If you do not agree, do not use the Service.

2. Definitions

• Application — the H Studio desktop software for Windows, including updates.
• Licence key — the code we issue that activates the Application on a device.
• Credits — a prepaid allowance that is consumed when you activate interactive features.
• Live room — the channel or broadcast you connect the Application to.
• Merchant of record — the third party that processes payments and acts as seller of record for purchases.

3. Eligibility

You must be at least 18 years old, or the age of majority where you live, to purchase credits. If you use the Service on behalf of an organisation, you confirm you are authorised to bind it to these terms.

4. Licence

Subject to these terms and to payment, we grant you a personal, limited, non-exclusive, non-transferable licence to install and use the Application on devices you control, for your own broadcasting activity.

You may not: copy, resell, sublicense, rent, lease or distribute the Application or a licence key; reverse engineer or attempt to derive its source code except where that restriction is prohibited by law; remove or alter proprietary notices; or use the Service to build a competing product.

5. Credits

Credits are a prepaid usage allowance for features of the Application. They are not money, not a means of payment, and carry no cash value. They cannot be transferred, sold, gifted, shared between accounts, or exchanged for cash or for anything outside the Service.

Credits are consumed at the rates shown in the Application at the time you activate a feature. We may change those rates, but changes apply only to future activations and are shown before you commit.

Credits remain on your account and are not removed while your account is active. If we discontinue the Service, we will refund the value of unused credits.

6. Payments

Purchases are processed by our merchant of record. Their payment terms, available payment methods and tax handling apply to the transaction, and they appear as seller on your statement. Prices are shown in US dollars unless stated otherwise; your bank may apply its own conversion or cross-border fees.

7. Delivery

The licence key and download link are delivered by email to the address you provide at checkout, normally within minutes. If they do not arrive, contact us and we will resend them.

8. Refunds

Refunds are governed by our refund policy, which forms part of these terms. Unused credits are refundable within the stated window; credits already consumed are not.

9. Acceptable use

You agree not to use the Service to: break any law or the rules of the platform you broadcast on; harass, threaten or defame anyone; distribute malware or unlawful content; circumvent, disable or interfere with the credit system, licence checks or any security feature; or attempt to gain unauthorised access to our systems or another user's account.

10. Your live room and third-party platforms

You are responsible for your broadcast and for your relationship with the platform you stream on. We are not affiliated with, endorsed by, or sponsored by any live-streaming platform. You must comply with that platform's terms when using the Application, and you confirm you have the right to connect the live room you select.

11. Your content

You keep all rights to your broadcast and your content. We do not acquire any licence to your video, audio or chat. Activity from your live room is processed on your device to drive the scene and is not stored by us.

12. Availability and changes

The Service is in active development and is provided on an early-access basis. Features may be added, changed or withdrawn. We aim to give reasonable notice of changes that materially reduce functionality you have paid for.

13. Support and maintenance

We provide support by email at luojian@hpartying.com. We do not guarantee any particular response time, but we aim to reply within two business days.

14. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, uninterrupted operation, or freedom from errors. Nothing in these terms excludes warranties that cannot be excluded by law, including mandatory consumer rights in your country of residence.

15. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, audience or data. Our total liability arising from the Service is limited to the amount you paid us in the twelve months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited by law.

16. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these terms, if we are required to by law, or if we discontinue the Service. Where termination is not caused by your breach, we will refund unused credits.

17. Changes to these terms

We may update these terms. The current version is always published on this page with its date. Material changes will be notified by email or in the Application before they take effect. Continuing to use the Service after that means you accept the updated terms.

18. Governing law and disputes

These terms are governed by the laws of the People's Republic of China, and the courts of Shanghai have jurisdiction, except where mandatory consumer protection law in your country of residence gives you the right to bring proceedings locally or requires the application of your local law.

Before starting formal proceedings, please write to us. Most issues are resolved in one exchange.

19. Contact

Shanghai Huwan Information Technology Co., Ltd.
Email: luojian@hpartying.com