Privacy policy

Last updated: 23 October 2026

1. Who is responsible

Shanghai Huwan Information Technology Co., Ltd. is the controller of the personal data described here. You can reach us at luojian@hpartying.com.

2. What we collect

• Account data — the email address you use to purchase or request access, and your licence key.
• Order data — what you bought, when, the amount, and the transaction reference returned by our payment provider. We do not receive or store your card number.
• Device and diagnostic data — application version, operating system, and error reports, used to fix defects.
• Usage data — credit balance and the count of features activated, used for billing and support.
• Support correspondence — the content of messages you send us.

3. What we do not collect

We do not receive or store the content of your live chat, the messages or identities of your viewers, your video or audio, or your stream keys. Activity from your live room is processed locally on your device to drive the scene, and is discarded when the session ends.

4. Why we use it

• To provide the Service, deliver your licence and maintain your credit balance (performance of a contract).
• To process payments, issue invoices and handle refunds (performance of a contract and legal obligation).
• To answer support requests and fix defects (legitimate interest in operating the Service).
• To meet accounting, tax and other legal obligations (legal obligation).
• To send service notices such as security or material changes (performance of a contract).

We do not send marketing email unless you ask us to, and you can opt out at any time.

5. Who we share it with

• Payment and merchant-of-record providers — to process your purchase, handle tax and manage refunds and disputes.
• Email and hosting providers — to deliver licence keys and operate the website.
• Professional advisers and authorities — where required by law or to establish or defend legal claims.

We do not sell personal data, and we do not share it for cross-context behavioural advertising.

6. International transfers

We are based in China and our providers may process data in other countries. Where data leaves your country, we rely on appropriate safeguards such as standard contractual clauses, and we keep transfers to what is necessary to provide the Service.

7. How long we keep it

Order and invoice records are kept for as long as accounting and tax law requires. Support correspondence is kept for up to two years. Diagnostic data is kept for up to twelve months. Account data is deleted or anonymised within twelve months of account closure, except where we must retain it by law.

8. Security

We use encryption in transit, access controls and least-privilege access to protect data. No system is perfectly secure; if a breach affects your data, we will notify you and the relevant authority where the law requires it.

9. Cookies

This website is static and sets no advertising or tracking cookies. Our payment provider may set cookies on its own checkout pages, governed by its own policy.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing of your personal data, to data portability, and to withdraw consent. To exercise any of these, email us. We respond within the period required by applicable law, normally within 30 days.

If you are in the EEA or the UK, you also have the right to complain to your local supervisory authority. If you are in California, you have the right not to be discriminated against for exercising your privacy rights.

11. Children

The Service is not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

12. Changes

We may update this policy. The current version is always on this page with its date. Material changes will be notified by email or in the Application.

13. Contact

Shanghai Huwan Information Technology Co., Ltd.
Email: luojian@hpartying.com